Privacy Policy

Last updated: September 3, 2026

Icon Events (“Icon Events,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, submit an event inquiry, or otherwise communicate with us.

Information we collect

We may collect information you provide directly, including your name, email address, telephone number, event date, event type, venue, location, estimated guest count, service interests, referral details, and any information you include in an inquiry or message.

When you use the website, certain technical information may be collected automatically, such as your IP address, browser and device type, referring pages, pages viewed, approximate location, cookie identifiers, and website interaction data.

How we use personal information

Consent and limiting collection

We collect only information reasonably needed for the purposes described at or before collection. By submitting an inquiry, you consent to our using the information to respond and to manage a potential or existing client relationship. Where required, we will request additional consent before using information for a new purpose. You may withdraw consent, subject to legal or contractual restrictions and reasonable notice.

Service providers and disclosures

We may share information with service providers that help us operate our business, such as website hosting, security, analytics, email, scheduling, event-management and inquiry-form platforms, payment or accounting providers, and professional advisers. Our inquiry form is delivered through SMPL System. Google reCAPTCHA may process technical and interaction data to prevent spam and abuse. These providers may process information in Canada, the United States, or other jurisdictions where different laws may apply.

We do not sell personal information. We may disclose information where required by law, to protect rights or safety, in connection with a business transaction, or with your consent.

Cookies, analytics, and embedded content

The website may use essential cookies for security and functionality and, subject to available consent controls, analytics or marketing technologies that help us understand website use. You can adjust cookie preferences through the website banner and browser settings, although disabling essential cookies may affect functionality.

Pages may contain embedded content or links from third-party services, including social-media platforms. Those services may collect information according to their own privacy policies.

Retention and safeguards

We retain personal information only as long as reasonably necessary for the purposes described above and for applicable legal, accounting, warranty, dispute-resolution, and security requirements. We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No electronic system can be guaranteed completely secure.

Your privacy rights

Subject to applicable law, you may ask about the personal information we hold, request access or correction, withdraw consent, or raise a concern about our privacy practices. We may need to verify your identity before completing a request. Some information may be retained where required or permitted by law.

Children’s privacy

Our services are not directed to children, and we do not knowingly collect personal information from children without appropriate consent.

Changes to this policy

We may update this policy as our practices, services, or legal obligations change. The “Last updated” date indicates the current version.

Contact Icon Events

For a privacy question, access or correction request, consent withdrawal, or complaint, contact the Icon Events privacy lead through our contact page. Please write “Privacy Request” in your message so it can be directed appropriately.